Are your teams building value?
Do your teams deliver on customer service experiences?
Are your teams committed to the success of your business? Are you committed to their success?
The need for teams:
Induction and on-boarding programs
Uniting to deliver on role specific activities
Forming of new teams from change programs
The value that teams provide:
Rich customer service experiences
A sense of belonging for individuals
A collective that amplifies the impact of individuals
Stronger efficiency, capability and motivation
3 of the ways you can build successful teams
Enrich and deepen connections
High performing teams benefit from rich and deep connections between individuals. Connections that evoke a sense of belonging and inclusiveness within the individual and motivates their commitment to succeed.
Managing these connections is becoming increasing significant as the modern workplace is now a mix of employees, contractors, project based hires, and ‘members’ of the gig economy.
Commit to being of service
Teams are increasingly motivated by a sense of purpose, meaning and to making a positive experience for others. A key challenge for business is how to excite this motivation whilst also delivering value to its end-user.
To meet this challenge a business needs to be of service to its teams and not just to the end-user. Such a practice creates a desire within teams to want to deliver for the end-user versus have to deliver. And these opportunities of shared value are critical for sustaining high levels of service.
Embrace the value of a creative culture
Successful teams thrive in a business culture that embraces the value of initiative and creativity. With change dominating the business landscape, business needs to adapt and respond to this change, whilst also identifying the opportunities that change creates.
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Do you need a hand to help your team succeed?
If you are interested in finding out more just let me know and we can chat about how I might be able to help.
Especially if you are looking for ways to unite and align individuals within new teams, energise and focus the commitment of teams, enrich the performance of teams around role specific areas such as customer service experiences.
John's collaborative approach is a valuable part of the workshop planning process and his outstanding skills as a facilitator ensure that desired outcomes are consistently achieved. Katrina Jones - Australian National Maritime Museum
John is an excellent facilitator and has the amazing ability to get a group thinking along new lines and feeling enthusiastic about doing so in as little as ten minutes. His creative thinking workshops will energize and enhance the effectiveness of boards and executive teams. His conference presentations are unique and valuable. Julie Garland McLellan - Professional Non-Executive Director - Practical Board Advisor
The feedback we received was that they loved the knowledge, passion and commitment of the trainer. A sceptical participant said “it was better than I thought it would be and John was great”! Carole Betts - NSW National Parks and Wildlife Service