Facilitation Design and Delivery
What key skill helps a project get back on track? And what same skill motivates an individual or brings clarity to strategy?
This key skill is that of questioning … the ability to ask the most effective question to achieve a desired outcome. It’s a key skill of any leader wanting to draw out, identify, integrate, listen, create and bring focus to what matters. A skill that helps craft and share those stories that best communicate how you want to be known.
It is also a skill that brings competitive value within an environment dominated by automation, robotics, technological disruptions and many other emergents. For the skill of asking questions is fundamental to identifying and strengthening those qualities which remain distinctly human.
On the value of questions
If you do not know how to ask the right question, you discover nothing. W. Edwards Deming
It is not the answer that enlightens, but the question. Eugene Ionesco
Successful people ask better questions, and as a result, they get better answers. Tony Robbins
The power to question is the basis of all human progress. Indira Gandhi
Free e-copy of my latest book
My latest book provides the strategies and techniques to empower teams needing to solve problems, create opportunities and improve collaboration. If you’d like a free copy just drop me a note and I’ll send you the link. Or order a paperback copy through the Lulu online store.
John’s really nailed the pathway to effective teams in this book by marrying team building, problem solving and creative thinking techniques with the human elements that come into play with any change process. Rarely have I found so much value-add and essential reading in the one place! – Phil Preston, Shared Value Expert
The most important activity for any team is creating and executing projects that matter. This book provides a powerful framework where teams can come together and create such projects. Peter Cook, cofounder of Thought Leaders Business School
Posts and Musings
The often entertaining, enlightening and enriching world of stories. We love to be part of them. We love to hear and share them. And we learn through them. Whether in prose, song, poetry, fine art or dance their variety of form helps ensure there is a taste for all of...read more
Next time you're in a meeting or within a conversation listen to how many times 'yes but' is used. It will typically be the context of a person 'agreeing' with part of what has just been said whilst then putting forward an alternative perspective. As examples: That's...read more
Music as a mentor In amongst the suite of opportunities to help better our performance are the services of a mentor and coach. People who are wise in process more so than in content, and who help guide, reflect and share lessons to focus and accelerate our learning....read more
The Kokoda Initiative is joint program between the Australian and PNG governments to protect the Kokoda Track and Owen Stanley Ranges and improve the lives of communities living along the Track corridor. Together with The Interpretive Design Company we crafted stories associated with Owers Corner – which involved liaising with stakeholders in Papua New Guinea and Australia and facilitating story sharing sessions with the local Koiari Peoples.
Landmarks/Whenua Tohunga – are places that have shaped the New Zealand nation and created her stories. My involvement was to facilitate community / stakeholder workshops to help identify, develop and craft signature stories for respective regions around the Country.
Working with Mandar Services on the design and development of an Indigenous cultural heritage and visitor program for Indigenous peoples associated with the Australian Alps: The project also involved liaising with Wodonga TAFE in creating a nationally accredited program against both the Certificate II and III in Tourism (Operations).
Review of tour experiences and facilitation of staff feedback sessions on priority improvement areas.
Member of the start up team for the original BridgeClimb – with responsibility for the design and implementation of the Climb Leader professional development program and design of the ‘on-the-steel’ experience.
I initiated and then developed in partnership with RUOk? the Conversational Leadership event – this continues to be a successful annual event and sold out in 2017 and 2018.
Designed and delivered training programs for education staff. Also facilitated several sessions to identify how to improve the collaborative opportunities between Museum Educators and Volunteers in delivering rich and meaningful visitor experiences.
Engaged as a professional development consultant to design and deliver training programs in creative thinking and problem solving for the EY internal graduate program.
Contracted to provide training service with the self-storage company MetroStorage – the program i designed and then delivered was titled “Listening your way to sales conversions”.
Engaged by the international property management firm JLL on several occasions to deliver and MC customer service training, as a keynote speaker at their national conferences and within ‘lunch and learn’ sessions on creative thinking.
The Creative Thinking Sandpit is my third book, and focuses on the means by which creating a safe and constructive environment helps to enhance the performance of individuals and teams.