Change, change everwhere is change Yes, the world is in a constant state of change … something it’s being experiencing since it started hanging out in that big blackness we call space. Even the rate at which the earth spins on its axis has been changing,...
The above statement challenges the commonly used motto “Treat people the way you want to be treated”. Within a customer service context this is often altered to the phrase of ‘Treat customers the way you want to be treated’. A key problem with using these mottos is...
