A pirate adventure to discover human treasure

A pirate adventure to discover human treasure

The essential elements of any good pirate story include a ship, one-eyed pirate, wooden leg, marauding crew, squawking parrot, buried treasure and a map. Using the map, the pirates set out to find the buried treasure which more often than not is buried on some...
Standing out … and shining out

Standing out … and shining out

In my last post I shared some perspectives on the challenge of positioning, on getting noticed and standing out within a world where so many new things are coming into existence and where so much noise is calling on our attention. One of the perspectives I shared was...
Resonance of Excellence

Resonance of Excellence

“That was excellent!”. “Whoa,talk about brilliant service!” “I can’t believe what I just experienced.” These are the phrases and sounds of what creates a compelling difference for business. They reflect the real, rich and resonating experiences in which a customer is...
Doing the work that matters

Doing the work that matters

Focus on the projects that matter Focus on the projects that matter. This was a key learning I gained after reading a great book by Peter Cook (http://petercook.com/) titled “The new rules of management”. Some of the key take outs from this book included: Get...