Music as a mentor In amongst the suite of opportunities to help better our performance are the services of a mentor and coach. People who are wise in process more so than in content, and who help guide, reflect and share lessons to focus and accelerate our learning....
Change, change everwhere is change Yes, the world is in a constant state of change … something it’s being experiencing since it started hanging out in that big blackness we call space. Even the rate at which the earth spins on its axis has been changing,...
The essential elements of any good pirate story include a ship, one-eyed pirate, wooden leg, marauding crew, squawking parrot, buried treasure and a map. Using the map, the pirates set out to find the buried treasure which more often than not is buried on some...
In my last post I shared some perspectives on the challenge of positioning, on getting noticed and standing out within a world where so many new things are coming into existence and where so much noise is calling on our attention. One of the perspectives I shared was...
This post focuses on the uplifting affect and effect of compliments. I used the title of ‘catch and celebrate’ as this practice requires a desire and some work on our part to actually notice what we might compliment and to then celebrate the same. As to how many...
“That was excellent!”. “Whoa,talk about brilliant service!” “I can’t believe what I just experienced.” These are the phrases and sounds of what creates a compelling difference for business. They reflect the real, rich and resonating experiences in which a customer is...
